What our customersare saying!
After finding the stock seat on my 2016 Street Glide way too soft, I tried a Mustang and LePera seats. Neither provided the all day comfort I needed. That finally brought me back to Sargent which has provided exceptional seats for other bikes I've owned over the last 20 years.
Wade – Zuni, VA
I received my [refurbished World Sport] seat today and want to express how extremely happy I am with the work you did. The communications and overall customer service you provided was top notch. My bikes will have more Sargent seats in the future.
Thank you again!
Tom – Charlton, NY
I have had my Sargent seat and back rest for about two weeks now and I am liking it. Since my bike is torquie, I like the support that the back rest gives my lower back when I take off. The design, fit and finish is nice too.
Thanks for your help.
Alvin – South Elgin, IL
Everyone at Sargent, I am very excited to get my new seats. I have used Sargent seats for 6 years and swear by them to my friends. Now I will add great customer service to the list. Thanks so much for your time and accommodations.
Customer For Life.
Earl – Plant City, FL
I drove to your shop today and spoke with your sales staff. Just wanted to thank you for taking the time to answer my questions, explore seat finish options and discuss pricing! I was really impressed with your customer service! I'll be getting in touch with you soon to place my order.
Jim – Hampton, VA
I road all day yesterday (6 hours) - what a sweet seat. Very comfortable! I love the looks of it too; the piping matches the bike perfect. Thanks again.
P.S. It was cool to visit your place in FL a few years back to actually see where the seats are made. My son's seat is still on his little Kawi.
Don – Demotte, IN
Will Sargent build a World Sport seat on my stock pan?
World Sport Seats represent our best design for a particular model optimized for
comfort, appearance and function. The World Sport product consists of our unique foam and
base pan designs that are made to work together exclusively. The foams are not
designed to work with stock base pans.
foams are created only after intense study of the bike and its ergonomics. The foam
is carefully modeled, examined and tested on the bike. The final shape is digitally
scanned to create a precision mold.
molded foam part cannot be duplicated by hand with any great degree of accuracy or
repeatability. Subtle aspects like platform angle (level), thigh scallops, concavity, and
symmetry cannot be precisely controlled with handwork. If any one or several of
these aspects are not absolutely perfect, the ride comfort may be compromised.
World Sport seat designs work extremely well for about 90% of the riding population. But, because
of variations in body sizes and shapes, one production seat design will not be absolutely
perfect for everyone. For this reason we do offer "Custom Seat Services"
to accommodate special needs. However, we always recommend the World Sport Seat
first, if available for a specific bike, because of its high level of refinement and our
30-day money back guarantee. We cannot guarantee comfort on custom seat work on
(CUSTOM SEAT SERVICES FOAM
Can I have a
World Sport Seat customized to my needs?
Can this be done before I purchase it?
We can do basic foam modifications to World Sport Seats for an additional fee, but because
this is custom work it will render the seat non-refundable. Also, because of a
typical margin of error on handwork and the inability of the customer to "test"
the changes before we commit to them, we cannot guarantee any particular level of
comfort. In any case, we always recommend trying the World Sport seat "as
is" first to determine what, if any, changes you would like to have made.
you glue the upholstery down to the foam like your competitor?
And, why does the material float slightly over the foam on your seats?
always been our mission to improve upon what our competitors are doing. For practical
purposes as well as aesthetics and longevity, we do not glue our upholstery down to the
foam like other aftermarket seat manufacturers. Gluing the cover down to the foam can
result in three problems:
Foam suspension interference - Gluing the upholstery to the foam doesn’t allow the
foam to "move" independently from the upholstery resulting in foam that feels
too stiff or hard. By allowing the foam to move independently from the upholstery,
the full dynamics of the foam suspension can be fully utilized.
Bubbling - Gluing the upholstery to the foam is often a relatively temporary bond.
Because the cover and the foam expand and contract at different rates due to temperature
changes and use pressures, the bond often breaks resulting in unsightly air pockets or
Moisture barrier installation - Bonding the upholstery to the foam prevents the use of a
plastic moisture barrier in the area of the bond. Using a mechanical tie, as opposed
to gluing allows Sargent to apply a continuous and effective moisture barrier, virtually
eliminating water infiltration and the need for rain covers.
Do your seats
leak, and why don’t you offer rain covers for them?
Unless otherwise specified by the customer, our seat
covers are fabricated using marine-grade vinyl – designed for outdoor use.
Therefore, the material itself is waterproof, may be towel-dried, and does not require any
our mechanical tie upholstery installation technique and minimal seams virtually
eliminate water infiltration. This technique also allows for the installation and
use of a continuous moisture barrier. Any trace amount of water that enters
through seams is not allowed to infiltrate the foam. As a result, the need
for rain covers is eliminated.
do not recommend the use of decorative stitch work in the face of the seats. Such stitch
work compromises the overall upholstery integrity and creates moisture problems, as water
can become trapped in the thin layer of foam (or "sew foam" layer) used to
create such designs.
Will the welt
make contact with my thighs and cause discomfort?
On our standard upholstery designs, the welts are strategically placed as to not make
contact with the thigh while riding.
Is the Super Cell Atomic Foam harder or softer than my
to this is sometimes model-specific. In general, stock foams are designed too soft
and as a result offer poor suspension and bottom out under a full load. Super Cell Atomic
Foam is specifically designed to be firm enough to offer good support and suspension on
long rides without bottoming out. As a result, it is best described as "firm - but not hard."
Why are there
seams in your upholstery, while my stock upholstery has no seams?
Because our World Sport seats and most of our custom services seats are shaped for comfort, the contours often differ substantially from the stock seat
shape. Consequently, our seat covers, which are hand-made to fit these contours,
often require the addition of a few seams that the stock seat covers didn’t have. In addition, our upholstery cover materials are
usually thicker than stock materials. This can also create a need for additional
seams to accommodate certain contours.
Does your foam
require a break-in period?
While our seat foam may experience some "compression set" or
"settling" to your specific body contours resulting in improved comfort over
time, it should be comfortable right out of the box.
Can you make
your foam with different densities?
For each World Sport seat model, the Super Cell foam density is set for optimal suspension value. The Super Cell Atomic Foam product we use in our Custom Seat Services Division is also optimized for the application.
What should I
do if my seat arrives damaged?
every measure to ensure that your seat arrives in the same new condition that it left our
shop. But, sometimes, a seat may arrive damaged. First, it needs to be
determined if the damage to the seat occurred as a result of the handling during shipping
(the outside of the box is also damaged). If so, then retain all shipping
materials and contact Sargent to begin the claims process with the shipper.
If a World Sport seat
was damaged before it was shipped (box and packaging material is in tact), then contact
Sargent about arranging for an assessment and exchange. Sargent may need to see the
damaged item before shipping out a replacement item at no charge.
When shipping stock seats from our Custom Seat Services Division, we do insure the seat for an approximate replacement cost and require a signature for delivery. In the event that a stock seat is damaged, lost, or stolen, we will file the claim and pay it to the customer, but we are not a supplier of replacement OEM parts. It will be the customer's responsibility to seek replacement, although we are happy to assist with recommendations.
Can you build
a storage area or cargo hooks into my stock seat?
Our World Sport seats are exclusively designed and engineered to incorporate these storage
features. We can not retro-fit stock seats with these features.
Can you put a
backrest on my stock seat?
We do not offer any backrest options that are designed to mount directly to the
stock / OEM seat. We do offer frame mounted passenger backrest options for select
sport touring models (PASSENGER BACKRESTS). In addition, if you own a metric or
American cruiser, we offer MUSTANG
seats - many of which are available with driver backrest options and sissy bar pad
embroider my club logo/name/etc. on my seat’s upholstery?
but you will have to supply the artwork and there will be a set-up fee. Also, we can
provide the raw seating material to you and you can arrange for your embroidery services
locally, then send the complete project back to us to incorporate into your seat cover.
your Sargent World Sport seats different from / better than your competitors’ seats?
Do you install
gel into custom seats?
After many years of trials and customer testing, we determined that gel polymer
products did not perform as well as our Super Cell Foam product. Gel displayed many
problems such as heat retention, dimensional instability, and added weight to the end
product. Gel cannot be easily secured to the base foam resulting in joint bonding
issues. After substantial side-by-side comparisons, Super Cell Foam has prevailed as
the hands down favorite for customers from a comfort standpoint as well as functional or
use standpoint. Super Cell Foam does not suffer from any of the negative
characteristics of gel products as mentioned above.
|May I buy Super Cell Foam for
Do-it-Yourself installation on my stock seat?
Yes. Super Cell
Foam is available in ½ inch and 1-1/2 inch thicknesses, and is sold by the square foot. It can be hand-cut, sanded and shaped with common
tools. Bonding is achieved with widely available contact cements. Please call one of our custom seat service
representatives for details.
|May I buy a replacement seat cover,
foam cushion or seat pan for my used World Sport Seat?|
No. Due to the
complexities of our seat designs and installation process, do-it-yourself replacement of
major World Sport Seat Components (including the heated wire harness) is not recommended
or offered. We do offer a World Sport Reupholstery and
Refurbishing Service to restore your World Sport seat back to a newer condition.
Smaller components, such as replacement storage tubes or heat controllers may be
sent to the customer for replacement.