RETURNS AND REFUNDS
All items purchased directly from Sargent Cycle Products are entitled to a 30-Day Money Back Guarantee (*Restocking Fee may apply). Excluded from this policy are non-refundable custom charges, restocking fees, original and return shipping (unless defective - please call).
To return an item, please contact us via EMAIL or call 1-800-749-7328 for a Return Authorization number.
Once the RA is received, please re-package the item to ensure its safe return in LIKE-NEW condition. Please include any feedback as to why you are returning the item.
Please write the RA number prominently on the outside of the box and ship it freight pre-paid to:
Sargent Cycle Products
1036 Hubbard Street
Jacksonville, FL 32206
Your refund will be processed via the original method of payment. Please allow 7-10 days.