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  • Returns and Refunds | Sargent Cycle Products

Questions? Call 1-800-749-7328 M-F 8-5 Eastern (USA & Canada).
International Sales & Support - Call +904-354-4531 or email Questions @ Sargent


All items purchased directly from Sargent Cycle Products are entitled to a 30-Day Money Back Guarantee (*Restocking Fee may apply). Excluded from this policy are non-refundable custom charges, restocking fees, original and return shipping (unless defective - please call).


To return an item, please contact us via EMAIL or call 1-800-749-7328 for a Return Authorization number.


Once the RA is received, please re-package the item to ensure its safe return in LIKE-NEW condition. Please include any feedback as to why you are returning the item.


Please write the RA number prominently on the outside of the box and ship it freight pre-paid to:


Sargent Cycle Products

1036 Hubbard Street

Jacksonville, FL 32206

Your refund will be processed via the original method of payment. Please allow 7-10 days.


SPECIAL NOTE: Items with an asterisk (*) in the part numbers are subject to a restocking fee. Thank you.